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Quick-service restaurants: Consumer spending on delivery via third-party apps more than tripled between prepandemic months and end of 2022

  • by Keenan Marchesi
  • 1/23/2024
  • Food Service Industry
Stacked bar chart comparing dollars spent at quick-service restaurants through carryout (restaurant or third-party app) and delivery (restaurant or third-party app) from December 2019 through December 2022.

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Facing limits to onsite dining options during the coronavirus (COVID-19) pandemic, restaurant customers shifted to alternatives such as carryout and delivery. How they accessed these options also changed, particularly how they used cell-phone-based apps or mobile webpages.

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