Information Services Division (ISD)

Metallic blue laptop keyboard

ISD Management Contacts

The Information Services Division (ISD) provides a variety of innovative technical services, communication-based products, and analytic support that enables the development and dissemination of ERS data and research to stakeholders. In its many solution offerings, ISD is a provider, partner, and leader.

Applications Development

Applications Development staff develop and maintain databases, web applications, and application services, and provide programming, data management, and operational support.


Publishing staff manage the production and release of research reports, Amber Waves magazine articles, Charts of Note, and special Outlook reports.

Research Support

Research Support staff provide data analysis, development, and information presentation support, information collection guidance, and manage analytic software.


Web staff direct the Agency's digital strategy – notably the internal and external web presence – to showcase its research, programs, and activities.